AQH III - Accessible Quality Healthcare Project, Kosovo, Phase III

BACKGROUND: Despite progress, the health system in Kosovo continues to face challenges, ranging from health professionals’ migration, leadership and governance, to health service financing, management and citizen participation. Yet, Kosovo has a relatively young population and this advantage could be leveraged to proactively address rising disease trends, such as non-communicable diseases (NCDs). Improving the system’s response to NCD prevention and management by better matching the needs of patients and strengthening the gatekeeping role of PHC remain critical priorities.

AIM: The health of the population of Kosovo has improved, with strengthened healthcare providers and managers able to meet the needs of patients (especially vulnerable groups), who are more aware of their rights and needs.

TARGET GROUP:

• Patients with NCDs to be treated according to new models of care in PHC as primary beneficiaries
• PHC service providers, family doctors and nurses, and health managers to benefit from all education and training activities as secondary beneficiaries
• Respective family members and caretakers of NCD patients, involved through health education and promotion activities as indirect beneficiaries
• With the intended national scale up, AQH will be reaching an estimated total of 570’790 beneficiaries, of which 283’956 direct beneficiaries

RESULTS:

• Service packages for NCDs are consolidated in PHC provision
• Quality management principles are embedded in PHC provision
• National actors have strengthened capacities to technically guide, manage and implement HE/HP for NCDs
• Community feedback informs the delivery of PHC services

Involved Regions: Europe and Central Asia
Involved Countries: Kosovo

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